Last Updated: 1st January 2026
This Refund Policy applies to purchases and subscriptions made through the Application Aix - AI Face Swap | BG Remove.
The Application may offer premium features through in-app purchases or subscriptions. Payments are processed securely by third-party platforms such as:
We do not collect or store credit/debit card information.
For purchases made through Google Play, refunds are handled in accordance with Google’s refund policies and are subject to their approval.
You may request a refund through:
Google Play Refund Policy:
https://support.google.com/googleplay/answer/2479637
Subscriptions may renew automatically unless canceled through Your Google Play account settings. Canceling a subscription stops future billing but does not typically grant refunds for the current billing cycle unless permitted by Google Play.
If You believe a purchase was unauthorized, please contact:
In limited cases, we may review refund requests directly for:
Refund approval is not guaranteed and may vary by case.
Because the Application provides access to digital content and instant AI processing, refunds cannot be offered after features have been used unless required by applicable law or Google Play’s terms.
If You experience issues or need assistance with purchases, You may contact Us:
Email: support@snapgenai.online
Please include:
We may update this Refund Policy from time to time. Updates become effective upon posting within the Application.